Refund policy of LeatherArena.com is absolutely clear. Customers are requested to go through it before the placing of order. It is simple, apparent to the mind and in the favor of customers. LeatherArena.com offers no refund / return / exchange for sizing and coloring of clothes. We are accurate in these things. For both standard and custom size orders this rule is followed.
Refunds / returns / exchanges are not offered if two orders are ordered at the same time. This is to prevent resale value and return the product in case of no sale.
Changes in the order will not be accepted after 24 hours. Within 24 hours only changes have to be made. After this period the order will be confirmed.
For order cancellation the below written rules to be followed.
1) 25 percent will be deducted from the ordered amount if the order is cancelled within 3 days of the order placing.
2) 75 percent will be deducted from the ordered amount if the order is cancelled within 7 days of the order placing.
3) after 7 days order cancellation requests are not accepted.
If the order is received in damaged form, then leatherarena.com reships the order without charging anything. Customers have to provide RETURN AUTHORIZATION NUMBER to our customer support. Inform us about the damage within 24 hours of order placing.
If the order does not reaches on time, leatherarena.com gives 100 percent refund. 15 working days are considered for delivering the order. These days are considered after receiving payment getaway and customer confirmation. During the investigation if it is proved order delivery is delayed from our side, then our refund policy comes into effect.